Tel. 020 8900 9519
5 Forum House, Empire Way
Wembley, Middlesex. HA9 0AB
Villcare Ltd. employs professional, caring, experienced and qualified staff. We comply with all legislation relating to recruitment, including criminal record background checks. We obtain a minimum of two references, one of which must be from the most recent employer. We telephone each referee to verify the reference.
All staff are required to achieve a minimum of a Level 2 Diploma (or NVQ) in Health and Social Care and, if they wish, are supported to achieve qualifications in excess of this. The Registered Manager has a Level 4 qualifications in Leadership and Management for Care Services.
We offer a robust training programme, which includes:
- A thorough induction training, over a 12 week period which has been developed in line with the Skills for Care guidance, including the 15 Standards of the Care Certificate
At Villcare we strive to provide equality and fairness for all employees and users of our services. We offer an equal and sensitive service that is of positive benefit to the needs of all service users regardless of gender, marital status, race, ethnic origin, colour, nationality, national origin, disability, sexual orientation, religion, age or any other protected characteristic. We ensure that the service provided is one that gives service users care, support and encouragement. We commit to taking action to eliminate any discrimination that may deny them their equal opportunities. We oppose all forms of unlawful and unfair discrimination.
Please contact us if you would like a copy of our Equal Opportunities or Equality and Diversity policies.
- A programme of mandatory core training topics which are taken by staff on induction and thereafter on an annual basis. This training is mandatory and covers 12 topics including Health and Safety, Safe Administration of Medication, Infection Control, Manual Handling and Safeguarding of Vulnerable Adults.
- A programme of additional, specialist courses which our care workers attend over and above minimum requirements. Topics are varied and include condition-specific topis such as Dementia, Autistic Spectrum Disorder and Managing Challenging Behaviour.